We do charge a non-refundable fee for our initial in-home consultation. Our consultations are typically 90 minutes, but can go longer at times. We’ll block out a specific time on our calendar and travel to your home to assess the space, make recommendations, give solid design advice and direction, and put together a Proposal for you. If you’d like to ask us some specific questions before you sign on for a project, we’re happy to chat. Reach out here.

Because every project is completely different from the next, you should expect to pay at minimum $350 for the initial consultation with Steff in your home. (If you’re not local, travel fees may apply.) From there, we lay out the budget for your project, which you will be responsible for paying as we go.

Upon initial contact, we’ll gather as much information as possible about your preferences and needs for the space you want designed. We then schedule an in-home consultation to see the space in person, listen to your ideas and vision, discuss the design process, and provide you with ideas and a direction for your project.

You will receive your Project Proposal by email within 3-5 business days after the consultation. This proposal outlines the estimated number of hours required by our team to complete your project, a detailed scope of work, an approximate budget estimation, and a request for a consultation fee to be paid in full. Once the consultation fee has been paid that gives us the go-ahead to get the ball rolling on your project! We’ll then return to your space for measurements and begin to assemble our team of tradesmen to acquire quotes and lay out our plan of attack.

Simultaneously, you will be sent a Moodboard to give you an idea of the “vibe” and creative direction we are considering. There will be an opportunity for you to give your input and opinion, and then one revision to the Moodboard will be made accordingly. It helps tremendously if all of your project’s decision makers are present at the consultation to receive everyone's input and vision for the space.

Determining your budget is a key component, so be prepared to talk about an overall price range. If you need help setting a budget, we are happy to guide you through the process of establishing one. We like to set expectations from the very beginning and therefore we will discuss your vision, your budget, your timeframe, how we work, and our fee structure at the initial meeting.

Once the consultation, proposal, moodboard and budget have been discussed we can move forward with curating your personal shopping list. It will have clickable links for you to shop away. Once your pieces have arrived we will then come and stage/place the items where they belong to achieve the finished look we are going for.

If you have hired us for a Full-Service project, there will be more layers to our process, and a longer timeline. We’re happy to answer any more detailed questions you may have. Get in touch with Steff here.

Steff has worked with all types of people, from professionals to empty-nesters to young families to bachelors, you name it. Regardless of what stage of life you are in, we would be happy to work with you on your design needs. The one thing all BBI clients have in common is they want a home that will complement their lifestyle and taste. The clients that we work best with are clients who see value in the creative process, and value the experience, expertise and processes of a professional designer.

Yes, of course! If it is drivable and doable, we will make the trip to your home for an additional fee. We also offer virtual assistance if you prefer to collaborate remotely, or if you live far from BBI’s Southern CT/RI homebase.

We accept all major credit cards, checks or cash. Every client pays a fee for our initial consultation. From there you’ll pay for our design process as outlined in your proposal, and pay any contractors we hire for your project. Each project takes a different amount of time to source, plan and complete, and we will do our best to price accordingly, whether that’s per project, per room, an hourly rate or a day rate.

We stay organized with HoneyBooks and use it to process payments, deliver proposals and moodboards. We also use Spoak for layout and design services.

Because you are in control of ordering your own pieces, you will be responsible for tracking and managing the shipment of your goods. If timing is a strict factor in your project, we can discuss ahead of time so that we can be sure to include only in-stock pieces on your shopping list. That said, delays can still happen, and when they do we’ll chat to rework our timeline as needed.

If you are in need of assistance with putting together the furniture you have purchased, we can help you determine if you will need to hire someone through the company you purchased from. We would also be happy to set you up with our right-hand handyman to assist with any assembly or specific services needed.